cancel upgrade & domain

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  jquesada1138 · Member · Oct 30, 2014 at 11:00 pm

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  I tried to cancel my upgrade/domain (do not have the money). Was sent a confirmation email and when I clicked on the link a message said there was an error telling me it was not cancelled and to contact support.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Oct 30, 2014 at 11:34 pm

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  Hello there,

  I can take care of this for you.

  A quick note about domain cancellation:

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/move-domain/

  However, if you don’t want this domain at all, I will cancel it for you immediately. If you choose to keep only the domain, you’ll be billed $18.

  Please let me know at your earliest convenience if it’s all right for me to cancel/keep the domain.

  In the meantime, I’ll remove the Premium upgrade trial so you’re not charged for it.

  Looking forward to hearing from you. Thanks very much.

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  jquesada1138 · Member · Oct 30, 2014 at 11:37 pm

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  Thank you for your assistance.
  I would like to cancel all of my current domains.
  I had just created another domain to see if this would solve my problem but it did not.

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  jquesada1138 · Member · Oct 30, 2014 at 11:56 pm

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  Please DO NOT cancel comradejulian.wordpress.com

  This will be my primary site and I intend to eventually upgrade/purchase the .com domain.

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  thatrobyn · Member · Oct 31, 2014 at 12:36 am

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  Hey there,

  Thank you so much for your note, and the confirmation.

  I will not touch comradejulian.wordpress.com.

  There might be a bit of confusion. Your custom domain, that would be deleted along with the Premium trial, is themarxistreport.com. Once I cancel that, it will be permanently removed from your account and you may not be able to gain ownership of it again. Is that what you want me to do? Let me know!

  AFTER the domain is cancelled, you can rid yourself of any blogs you don’t want. I’ll send you the instructions.

  All the best to you!

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  jquesada1138 · Member · Oct 31, 2014 at 2:13 am

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  Thank you- yes please cancel my custom domain themarxistreport.com along with the premium trial.

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  thatrobyn · Member · Oct 31, 2014 at 5:41 pm

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  Hello again!

  Thank you so much for the permission — I’ve removed the Premium trial, and canceled themarxistreport.com.

  If you want to permanently delete your WordPress.com sites, follow the guide below:

  http://en.support.wordpress.com/settings/delete-site/

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  Please let us know if you have any other questions. Thanks much!