Cancel upgrades

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  darliastyle · Member · May 4, 2014 at 9:52 am

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  Hi

  Could you help please, I would like to cancel the domain upgrade of $99.

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 4, 2014 at 3:48 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  To disable autorenew, provided you are logged in under the same username account that purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.

  Also provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.