Cancel vault

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  markfecc32591a7 · Member · Jan 20, 2023 at 4:44 pm

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  Cannot cancel vault subscription. Site is no longer online through WordPress. I want to purge the data and cancel the service.

  There was a problem canceling Jetpack VaultPress Backup (10GB). Please try again later or contact support.

  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Jan 21, 2023 at 10:30 am

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  Hi there! Just to check, does this error occur when you’re cancelling via https://wordpress.com/me/purchases ?

  Does this consistently occur when you try?