Cancel VaultPress

• 

  thebestofmtshasta · Member · Sep 5, 2016 at 7:03 pm

  • Copy link
  • Add topic to favorites

  I have been trying to cancel VAULTPRESS plugin for 3 months. I had installed it on two websites and I am still be charged monthly through my bank. How to cancel the service?

  The blog I need help with is: (visible only to logged in users)

• 

  thebestofmtshasta · Member · Sep 5, 2016 at 7:05 pm

  • Copy link

  The two websites are not the wordpress.com blog mentioned in the post above – VaultPress plugin is installed in two wordpress.org sites

• 

  kokkieh · Staff · Sep 6, 2016 at 4:11 pm

  • Copy link

  Hi there,

  For help with a VaultPress account you need to contact their support directly. This forum is only for free WordPress.com sites, and we’re not able to help with premium plugins for self-hosted WordPress here.

  You can find VaultPress support at this link:

  https://help.vaultpress.com/