CANCEL WEBSITE & SUBSCRIPTION

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  lcifra · Member · Jul 8, 2020 at 12:04 pm

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  I made a website in grad school and have no idea what email I used. I cannot log in into my account – laurencifra.com… I was just charged $70 to renew with no warning. Please advise.

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  staff-doublebassd · Staff · Jul 8, 2020 at 1:00 pm

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  Hey there,

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com and it will help you find the correct account along with what you were charged for. You can also reach out to billing support there directly.

  Thanks!