cancel WordPress

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  loveyourspacetoday · Member · Oct 20, 2022 at 1:50 pm

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  I need to cancel this. find it frusting and there’s no live support

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Oct 20, 2022 at 3:42 pm

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  Hello –

  I’m looking at the account and can’t see any purchases or upgrades made. You’ll be able to confirm that by going to https://wordpress.com/me/purchases/

  Based on the site addressed linked in your post dcs.znx.mybluehost.me I believe that you might’ve been trying to run your own WordPress installation. That version of WordPress is much more hands on compared to what we offer here at WordPress.com. We are a managed hosting solution. Our team takes care of all the back end details like updates, seo, security, spam, mobile optimization and so forth – this allows you to just focus on the content of your site.

  I think that based on the frustration you’ve expressed we are a better fit for the project. Our hosting plans are visible on https://wordpress.com/pricing/ You’re able to pay by the month or by the year, with the annual option including a good savings. It is also refundable for 30 days. We can upgrade/downgrade the hosting plan at any point to meet your project demands and budget.

  Our specialized team can build the site for you, too, if that’s of interest. Those details are on https://builtbywp.com/

  Write back with more help so we can help you get going.