Cancel WordPress Premium

• 

  pay2gether · Member · Apr 22, 2014 at 1:35 pm

  • Copy link
  • Add topic to favorites

  Hi,

  My trial is expiring in two days and I want to cancel my premium account purchase. Sadly can not seem to find out how to do this.

  Can anyone point me in the right direction ?

  Thanks.

• 

  timethief · Member · Apr 22, 2014 at 2:31 pm

  • Copy link

  Hi there,
  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

  We will send you an email reminder one day before you will be charged.
  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time. https://en.forums.wordpress.com/topic/how-to-claim-14-days-of-free-service?replies=4#post-1680415

  You can confirm your billing history at > Dashboard > Store > Billing History and that’s where the transaction numbers are found.

  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store → My Upgrades and Store → Billing History.