Cancel wordpress pro package

  • Unknown's avatar
    travellingjon · Member ·

    Hi

    There is no email to contact billing or support. Can you please cancel the wordpress pro bundle that I subscribed to today, and refund the $99 back to my paypal account? For the site travellingjon.wordpress.com

    Please let me know if you have any concerns.

    Jon

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    notawoodpecker · Member ·

    If your bundle is not eligible for a refund, you will just see a button to Cancel your subscription under My Subscriptions on the Store -> My Upgrades page. Click on this button and an email is sent to you to confirm that you want to cancel the subscription. You will need to click on the confirmation link sent via email for the bundle to be canceled and the upgrades split out into separate upgrades.

    Refunds

    We provide a 30-day refund for bundle upgrades except where a bundle contains Domain Registrations. The refund period will end 48 hours after registration of a new domain name linked to the bundle. If the bundle is eligible for a refund, you will see a Cancel and Refund button for the bundle subscription on the Store > My Upgrades page.

    http://en.support.wordpress.com/bundles/

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