Cancel wordpress suscription

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  jerry113691 · Member · Jun 7, 2018 at 2:11 am

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  Hi,

  I did not authorize the use of my credit card for a premium subscription that was purchased yesterday. How do I receive a refund?

  Many thanks,
  Jerry

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · Jun 7, 2018 at 2:17 am

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  Hi there,

  If you are within the refund period(within 30 days of purchase), head to your Manage Purchases page. This page can be accessed through your Me page in the “Manage Purchases” section of the left sidebar.
  Find the upgrade you’d like to refund in the list and select Cancel and Refund.

  Refund a Purchase

  Thank you.

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  kokkieh · Staff · Jun 7, 2018 at 9:51 am

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  Hi there,

  It looks like you already managed to cancel the plan, and we’ve issued a refund.

  I did not authorize the use of my credit card

  You agreed to our renewal policy when you first purchased that upgrade in July 2016, and we sent you an email a month ago to notify you that the renewal was approaching.

  https://en.support.wordpress.com/auto-renewal/