Cancelar mi cuenta premium y solicitar reembolso

  • Unknown's avatar
    lorenavalenciar · Member ·

    Quiero cancelar mi cuenta premium y solicitar el reembolso, favor de conservar mi blog infinitipanelcom.wordpress.com, el dominio infinitipanel.com es mio y ya contrate el hosting con un externo.

    Gracias

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    I can help you in English. Help in Spanish is available in our Spanish language forum:
    https://es.forums.wordpress.com/

    I see that you cancelled WordPress.com Premium on 11/8. Because this upgrade was first transferred to this account (the one you’ve contacted us from) the refund did not get triggered.

    I’ve issued a refund for $99 manually. It may take up to 7 business days to post back into your account.

    When you log in to the account that originally purchased this upgrade navigate tohttps://wordpress.com/me/purchases/billing

    Let me know if I can help with anything else.

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