cancelation

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  krw07c · Member · Jan 4, 2016 at 5:16 pm

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  hi there. i am wanting to cancel my premium plan. i had already purchased my domain http://www.yourheartismine.net before purchasing the premium plan. so i paid an additional 13$ prior to purchasing the upgrade. ( i didnt use the domain option in the upgade bc i already bought it through wordpress.) I want to cancel the upgrade, but I don’t want it to take away my already paid for domain… it looks like it gives you 2 options….one to cancel and keep the domain for 13$ or to just completely refund and it will remove the domain. i just want to make sure the system is aware i already purchased the domain before the upgrade and that it wont cancel it. Can you tell me if i completely refund, that it will NOT take my already paid for domain?

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  micawbr · Member · Jan 10, 2016 at 3:06 am

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  Hi,
  If this hasn’t been taken care of yet, add “modlook” to the tags of this forum thread to get an answer from a staff member.