Cancelation

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  sweetsoulcandy · Member · Jun 30, 2018 at 1:30 pm

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  Hello. i thought i canceled my word press account but apparently i didn’t and i got charged for another year. is there any way to get that money back?

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  torres126 · Member · Jun 30, 2018 at 2:10 pm

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  Hi there,

  I’ve tagged staff to help you with this issue: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  They will respond to this thread soon.

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  gemmacevans · Member · Jun 30, 2018 at 4:07 pm

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  Hi sweetsoulcandy,

  Your account hasn’t purchased any paid upgrades. Can you send a link to the site you would like a refund for? Please don’t post any transaction IDs here, a link to the site is the only information I need for now.

  Thanks!