Cancelation

  • Unknown's avatar
    ashleighlsweet · Member ·

    I canceled my hosting with Bluehost back in December but didn’t realize I had other automatic subscriptions through WordPress (Jetpack specifically.)

    When I saw the automatic charge I did log into my wordpress account and canceled my automatic subscription. Since it charged me on January 2 (after I already cancelled my hosting through Bluehost) I would like a refund of the amount I was charged for 2023. I don’t need a year subscription for something not being used or available.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    ashleighlsweet · Member ·

    Also, I am 100% fine with all of my website/blog history/data/everything being deleted completely from everywhere. Whatever needs to be done to receive my refund.

  • aleone89 · Staff ·

    Hey there,

    I was able to process that refund for you.

    This can take up to 10 working days to appear on a statement.

    Let us know if we can be of any further assistance.

  • Unknown's avatar
    ashleighlsweet · Member ·

    THANK YOU SO MUCH!!

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