Cancelation and Refund

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  inrecess · Member · Jun 10, 2013 at 8:45 pm

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  I purchased Opti template for $80. After couple hours, i changed my mind and tried many times the cancelation link on the template. I never received an e-mail to conform the cancelation. Can you please cancel it and refund my $80…

  inrecess.wordpress.com

  sincerely yours

  dHarux

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 10, 2013 at 8:46 pm

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  Will you please check here > Dashboard > Store > Billing History

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  timethief · Member · Jun 10, 2013 at 8:47 pm

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  In a nutshell, you must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  Note: It takes from 1 – 2 weeks for the refund to be received.