cancelation email

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  ilyk · Member · Sep 9, 2012 at 9:07 pm

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  didnt get cancelation email for my upgrade ( 2 hrs ago i made it).
  Blog url: http://ilyk.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 9, 2012 at 9:08 pm

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  Hi there,
  I have flagged this thread for Staff assistance. Please be patient while working.

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  staff-blorbo · Staff · Sep 10, 2012 at 7:37 pm

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  Your bundle included a domain registration.

  If you’d like, I can cancel and refund the rest of the bundle for $73.

  As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.

  Instead, you can move the domain another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  Of course, I can cancel and refund the whole thing for $99 if you don’t mind losing sevgilihayat.net.

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  ilyk · Member · Sep 10, 2012 at 8:37 pm

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  thank you very much for your fast reply.My domain has been canceled already. So pls cancel and refund the rest of the bundle.

  My reason for cancelation is i`ve mixed up wordpress.org and your web site.I have realised the differences after i bought a Theme for uploading.(which is not possible here).

  with my best wishes,
  GGY

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  staff-blorbo · Staff · Sep 10, 2012 at 9:36 pm

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  I have canceled and refunded your bundle as requested.

  Please let us know if you need any further assistance!

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  leey88 · Member · Sep 12, 2012 at 7:56 am

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  I have purchased the bundle promo and the domain name mapping with a total cost of $99. I am however clicked the ‘cancel’ button within the first 10 minutes. As of now (3 days ++), I have not received any confirmation of cancellation but a notice mail on DNS matter.

  YES, pls cancel my purchase with full refund. The main reason is I am have no idea how to configure DNS, etc. What I need is just a blog with a personalized blog name. Thank you

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  staff-blorbo · Staff · Sep 12, 2012 at 4:32 pm

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  We have fixed the issue with the confirmation email.

  You can now cancel your Value Bundle and get a full refund within 30 days of purchase.

  Please go to the Store -> My Upgrades section of your dashboard, where you’ll find the Bundle in the list of your upgrades, along with a “Cancel” button.