Cancelation of domain and refund

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  alemoralesstekel · Member · Mar 20, 2014 at 12:18 am

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  Hi, two days ago, on March 17th I bought an upgrade with you which included my domain. I want to cancel this and receive a complete refund because your services did not satisfy my needs. Today is march 19th and i bought it on march 17th, so it is two days since I bought it, but the system says I cannot receive my refund and cancellation on this,
  Thank you very much for your support.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Mar 22, 2014 at 6:36 pm

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  Hi there,

  I have refunded your account. I have also canceled your domain mapping subscription.

  I want to confirm that you want your custom domain canceled as well.

  If we cancel your newly-registered domain, this cannot be undone, and it can take up to several weeks for our domain registrar to release the domain. We can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Looking forward to hearing from you. Thanks very much.