cancelation subscription

  • Unknown's avatar
    elaventhan · Member ·

    please cancel my automatic renewal and refund my money

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi Friend –

    Sure thing. I’ll be glad to help. Looking at the account there aren’t any upgrades or a history of any payments being made from it. That tells us that the upgrade was associated with a different user account. You should have an emailed receipt from us and that’s the email address you want to use when signing in on WordPress.com.

    Otherwise, go ahead and use this page to track down the proper account.

    Why was I charged?

    Once we hear from you with the correct account we can evaluate the refund status.

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