canceled all domains but still got charged

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  korovieva · Member · Apr 1, 2023 at 8:40 pm

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  I canceled all of my domains in January so that they would not renew. They just got renewed and I got charged. I want a refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 3, 2023 at 5:48 am

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  Hi there!

  I don’t see any subscriptions on the WordPress.com account @korovieva, so we’d generally suggest posting the charge details on https://wpchrg.wordpress.com/ to see what the charge was about and send us an email.

  I see that you’ve already done that, so please give us some time, and our billing team will get back to you via email after investigating the charge.

  Thanks!