canceled membership
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My subscription was accidentally canceled and I need to get it back. I was just trying to delete everything from my site to start over.
The blog I need help with is: (visible only to logged in users)
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Which site URL starting with http:// are your referring to?
Which username account registered that site?
What exactly did you cancel and when did the cancellation take place?Are you referring to http://spirituallyfitmommyblog.com/?
Warning! Domain mapping upgrade for this domain not found. Please log in https://wordpress.com/wp-login.php and go to the Domains Upgrades page of your blog to use this domain.
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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re: renewing upgrades
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.
If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.
If you do not have the required access and someone else registered the site you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
See also:
http://en.support.wordpress.com/adding-users/
http://en.support.wordpress.com/user-roles/
https://en.support.wordpress.com/my-upgrades/#transferring-upgrades -
Hi @fitminimalmommy, deleting your site isn’t a good way to start over, since you won’t get your address back again.
I’ll email with an invoice to get the upgrade back. Cheers :)
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Actually it looks like you’re in need of a plan as well. You had an standalone domain upgrade that was cancelled a while ago, and we no longer sell those as individual upgrades.
But you can get one with a personal plan here:
https://wordpress.com/plansThen you’ll use the domain credit to map your domain. I hope that helps. Your theme is still in place.
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