Canceled my account

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  deborahkbowman68385d64f9 · Member · Aug 31, 2020 at 1:43 pm

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  Canceled my account last year and I just received another charge for it. How do I reach someone to get a refund? I no longer want to use this service.

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  staartmees · Member · Aug 31, 2020 at 2:11 pm

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  To know what that charge was about, check it at https://wpchrg.wordpress.com/.

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  staff-doublebassd · Staff · Aug 31, 2020 at 8:23 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  As @staartmees mentioned, if you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com and it will help you find the correct account along with what you were charged for. You can also reach out to billing support there directly.

  Let me know if you have any questions.

  Thanks!