Canceled my subscription

• 

  cubbypeterson · Member · May 22, 2023 at 4:27 pm

  • Copy link
  • Add topic to favorites

  Canceled my WordPress site.
  But was charged 67.00 for renewal

  Self-declared URL: Lafayette catering
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · May 23, 2023 at 5:59 am

  • Copy link

  Hi there!

  I don’t see any payments made to WordPress.com on this account. If you were charged recently, please enter the charge details on this page to see if it came from us: https://wpchrg.wordpress.com/

  You’ll see a contact form after entering the charge details to send them to us. Our billing team will get back to you via email to help you with this further.

  Note that if you had a WordPress.org site with a different hosting company, you will need to contact that company for help with this. Not all WordPress sites are hosted by us, so we can only help if your payment was made to WordPress.com.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  Regards