Canceled premium plan upgrade but still should have personal plan

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  quranandbibleblog · Member · Aug 13, 2024 at 9:15 am

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  I had the personal plan and upgraded to the premium plan but then canceled the premium plan. Why did my account go to a free plan? I already paid for the personal plan until 2025 for automatic renewal.

  The blog I need help with is: (visible only to logged in users)

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  quranandbibleblog · Member · Aug 14, 2024 at 8:35 pm

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  Is anyone going to help with this? WordPress has terrible customer service.

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  quranandbibleblog · Member · Aug 16, 2024 at 1:42 pm

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  @rwye1

  I think you are a staff member. See above.

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  justjennifer · Member · Aug 19, 2024 at 1:58 pm

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  Hi there, please follow up at https://wordpress.com/forums/topic/second-request-canceled-premium-plan-upgrade-but-should-still-have-personal-pla/ which I’ve flagged for staff assistance.