Canceled Subscription

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  ellcole · Member · Jun 1, 2018 at 7:19 pm

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  I have canceled my premium and I wondering if I can receive a prorated refund for the year I paid for? Thank you!

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Jun 1, 2018 at 9:04 pm

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  Hi,

  In order to claim a refund you need to cancel your plan within 30 days of purchase. There are no refunds, pro-rated or otherwise, after 30 days.

  If you want to read more about refunds, here is a great support document about them: https://en.support.wordpress.com/refunds/

  Hope this helps :)