Canceling

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  karenpark2012 · Member · May 1, 2017 at 5:21 am

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  Hi.
  I was confused about your refund policy. I want to upgrade and use premium account. Does the 30 day return policy apply to the situation as well?
  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  pavanraheja · Member · May 1, 2017 at 5:30 am

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  Howdy karenpark2012!
  The 30 days refund policy is applicable for all plans, including the premium plan, here is more information about it Refunds

  Hope this helps, let us know for any further assistance…!

  Regards

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  justjennifer · Member · May 1, 2017 at 5:39 am

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  Hi there @karenpark2012, do you mean that you have already purchased a Personal plan and now wish to upgrade to the Premium plan?

  Depending on when you purchased the Personal plan, there may be no need to refund first. If you add the Premium plan to your cart, you should see it at a reduced rate for the difference between the two plans.

  Let us know if you have more questions about that.