Canceling a launch

• 

  looottsss · Member · Nov 20, 2020 at 12:22 am

  • Copy link
  • Add topic to favorites

  I was launching a free website but mistakenly launched with a plan one,can I cancel the launch and how?

• 

  staff-totoro · Staff · Nov 20, 2020 at 1:32 am

  • Copy link

  Hi there,

  I do not see any sites under your @looottsss WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are you using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.