Canceling a Subscriber

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  anneemoody · Member · Nov 2, 2011 at 11:10 pm

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  I need to delete a subscription from a subscriber who has died. How do I do that? I’m not finding any help from the Support Site. Thanks!
  Blog url: http://livinginthetwohearts.wordpress.com/

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  staff-blorbo · Staff · Nov 2, 2011 at 11:25 pm

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  While you aren’t able to remove subscribers from your public site you are able to control your privacy options at Settings -> Privacy. There you can set a site to private and have full control over who can access and subscribe to content. We have more details about this at:

  http://en.support.wordpress.com/settings/privacy-settings/

  For public blogs anyone can subscribe and while each user can remove their own subscriptions we aren’t able to manually remove subscribers for you.

  If a user has passed away, there are ways for their relatives to regain control of their account to manage subscriptions and such. They can contact us via support@wordpress.com