Canceling and refunding a them

  • Unknown's avatar
    nwakil22 · Member ·

    Hello, I hope who ever is reading this is feeling amazing! I am trying to cancel my atrium wordpress theme and I can’t figure it out. I went to the store section of my dash board, I was able to find the link and pressed the cancel refund link. After I did that It didn’t do anything. I found a better theme I would like to use. Is it possible to cancel and refund atrium or is it to late? Thank you for your time!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hi there!

    I am sorry you had that trouble! I can help with this.

    I’ll cancel Atrium for you. Would you prefer I refund the purchase cost, or would you like me to credit your account so you are able to use that to buy the new theme?

    Please let me know how you’d like me to proceed.
    Thanks much!

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