Canceling Custom Design?

  • Unknown's avatar
    pegua3 · Member ·

    I bought Custom Design (css) about a year ago, and it expired today. Though when I checked ‘My Upgrades’ it showed an upgrade that was dated today. Long story short, It automatically upgraded itself even though I put it on Manual upgrade.
    I don’t want to have Custom Design anymore since I don’t use wordpress much, though if It keeps charging me $30 a year, this is going to be a problem. Is there anyway to cancel it? I tried to find the Cancel button on the My Upgrades page but it wasn’t there so don’t suggest that. Otherwise I need help. Thank You.

    ~Brain (My real name isn’t Brian nor Brain just saying)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member ·

    I’ve tagged this post so a Staff member can help you.

  • Unknown's avatar
    timethief · Member ·

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note 1: It takes from 1 – 2 weeks for the refund to be received.
    Note2: You can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

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