Canceling domain

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  thegirlwheart · Member · Aug 7, 2014 at 10:58 pm

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  Hi, I would like to cancel and delete my domain THEGIRLWHEART.COM
  I changed my settings not to renew it but I keep receiving emails and looks like I was charged for it.
  Can you please cancel and refund if you charged me.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Aug 8, 2014 at 3:14 pm

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  HI there!

  It appears as if the renewal was voided. You credit should not have been charged. You may see this as a voided transaction on your account. Could you confirm this and let me know if there is any problem at all?

  When you visit your domain http://thegirlwheart.com/, you should be given an option to cancel your expiring domain name. You can click that button to cancel your domain altogether.

  If you have any trouble with this process at all, you can give me permission to cancel the domain for you.

  However, if we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/move-domain/

  However, if you don’t want this domain at all, confirm that you’d like me to cancel it for you. Please consider carefully as this cannot be undone.

  Looking forward to hearing from you. Thanks very much.