Canceling payments

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  eslpond · Member · Feb 4, 2017 at 6:33 pm

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  Hello! I am just wondering if when i switch to a premium account, I can eventually cancel it and not pay for it anymore? Or am i stuck paying for it forever?

  The blog I need help with is: (visible only to logged in users)

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  kmk3s · Member · Feb 4, 2017 at 7:20 pm

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  Hello!

  You are in luck – WordPress wants you to love everything you do at WordPress.com, so they provide a 30-day refund on all of the premium account upgrade. In the event that you decide you want to cancel AFTER 30 days, you would have to wait until 1 year and let the premium account expire (WordPress cannot offer prorated renewals).

  To cancel an upgrade, click on the Cancel button. You will be prompted to confirm the cancellation. Please read all the information and follow the instructions carefully before proceeding.

  Hope this helps!

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  justjennifer · Member · Feb 5, 2017 at 6:32 am

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  @eslpond You can cancel autorenew any time after the initial 30-day refund window and it should not renew.

  https://en.support.wordpress.com/auto-renewal/
  https://en.support.wordpress.com/faq-renewing-and-canceling/