canceling plugins

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  bobcook1948 · Member · Apr 6, 2023 at 6:27 pm

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  I recently moved my site to wix. however, i did not realize that there were a number of plugins that have my credit card that need to be cancelled. now, i cannot log into the site dashboard to cancel these. can you please help?

  specifically, logonizer which i don’t seem to be able to access without logging into the wordpress admin site.

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 7, 2023 at 7:27 am

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  Hi there!

  It doesn’t look like you have any WordPress.com sites with us. You have/had a WordPress.org site at this domain israelcelebrationtours.com, but it used the open-source WordPress.org software, and it was hosted by a different hosting company.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  We don’t have any access to WordPress.org sites, so you would need to contact your hosting service provider for help.

  You may also try contacting the plugin authors (who are still charging you) to cancel the subscriptions. The plugin you mentioned has a contact form here.

  Hope that helps!