Canceling service/switching to another hosting service

  • Unknown's avatar
    awilcutting · Member ·

    I am building a site for my client who had already established an account wordpress.com. The domain and hosting bundle was purchased.

    Unfortunately, we need to move her site to another hosting service that allows more flexibility within the wordpress software. My question would be, what is the best method to make this happen smoothly and quickly? I want to present the best options available to my client before i have her start deleting accounts left and right.

    Please advise. Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 – 2 weeks for the refund to be received.

    See > export and note only content can be exported, not themes and not content withing text widgets. The latter must be copied and pasted. http://en.support.wordpress.com/export/

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