canceling subscription

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  clastic2805 · Member · Jun 7, 2017 at 8:52 pm

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  I cannot find anyplace on this website where I can terminate my subscription. Please pass this on to the appropriate department and cancel my subscription immediately. thank you. Clastic2805

  The blog I need help with is: (visible only to logged in users)

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  hacchism · Staff · Jun 7, 2017 at 9:40 pm

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  Hi there,

  If you have a subscription, you can cancele it via https://wordpress.com/me/purchases.

  If you have further questions, please come back here anytime!

  Thanks :)

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  clastic2805 · Member · Jun 8, 2017 at 12:20 pm

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  Thank you, but I have been here before and cannot find any place to stop my subscription. Do you any more suggestions? [redacted]

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  hacchism · Staff · Jun 8, 2017 at 1:08 pm

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  No problem :)

  Do you mean that you can’t find any subscriptions in https://wordpress.com/me/purchases? Or can’t find the button for canceling?

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  gemmacevans · Member · Jun 8, 2017 at 1:17 pm

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  Hi clastic2805,

  I cannot find anyplace on this website where I can terminate my subscription.

  The account you are logged into doesn’t own any upgrades. What is the URL of the site you want to cancel the upgrade for?

  I’ve removed your address as these forums are a public place :)

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  clastic2805 · Member · Jun 8, 2017 at 1:30 pm

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  Yes, I do have a subscription and they took over a hundred dollars for it. The site that comes up first is: https://wordpress.com/com-vs-org/
  I don’t want to cancel an upgrade. I want to cancel any and all association with WordPress! One day soon, I suspect, they are going to demand another payment, and the site has not proved useful for me. [redacted]

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  clastic2805 · Member · Jun 8, 2017 at 1:30 pm

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  I can’t find any button that allows me to permanently terminate my association with WordPress! [redacted]

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  gemmacevans · Member · Jun 9, 2017 at 8:08 am

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  Hi clastic2805,

  I’ve sent an email to the address on your account and will follow up with you there for more information about the charge. Please let me know if you don’t receive it.

  Thanks!