canceling the account

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  sentiain · Member · Jan 29, 2017 at 6:51 pm

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  Hi I am trying to cancel my subscription because I will not be using your services. Although I canceled it I don t see that the bill is erased,please cancel my payement and confirm. How do I know that it is done?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jan 30, 2017 at 11:50 am

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  Hi there,

  Have you followed this guide on how to cancel your subscription: https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  If you’re still having trouble with the cancellation you can notify the Support Staff by adding the tag modlook to the right sidebar of this topic.