Canceling upgrade before 2 days.

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  katiegrant82 · Member · Nov 24, 2014 at 12:46 pm

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  Good morning. I purchased upgrade today, realized I couldn’t afford it so went on immediately to cancel it. Was it done correctly? I hope not to be charged that amount. Please help. Thank you.

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  katiegrant82 · Member · Nov 24, 2014 at 1:19 pm

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  Please can someone confirm this please!

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  katiegrant82 · Member · Nov 24, 2014 at 1:22 pm

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  I apologize it was the trial, but like I said… I canceled it only after 10 MNS of getting it.. I want to make sure I won’t be charged… Please… Anyone…

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  katiegrant82 · Member · Nov 24, 2014 at 1:30 pm

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  Anyone can help answer???

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  katiegrant82 · Member · Nov 24, 2014 at 7:55 pm

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  Can no one answer for me????

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  katiegrant82 · Member · Nov 25, 2014 at 9:09 pm

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  Omg why hasn’t anyone answered? I need help!

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  timethief · Member · Nov 25, 2014 at 9:11 pm

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  Patience is a virtue.

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  timethief · Member · Nov 25, 2014 at 9:11 pm

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  What do you see here?
  Dashboard → Store → My Upgrades
  Dashboard → Store → Billing History

  Are you logged in under the exact same username account that registered the blog and purchased the 14 day trial upgrade? That’s required to cancel the trial.

  Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time and also disable auto-renew.

  Note that I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

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  timethief · Member · Nov 25, 2014 at 9:15 pm

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  Know that threads are dealt with in chronological order in accord with date and timestamps. When you post again you bump a thread a new timestamp is created and the original one is nixed. Hence posting repeatedly into any thread does not mean you get support more quickly. It means the opposite happens. It takes longer to get support. It’s in your best interest to stop bumping this thread by posting again into it until after Staff respond to you here.

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  katiegrant82 · Member · Nov 26, 2014 at 11:24 am

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  I didn’t know. Thanks for explaining. I guess I just want to make sure I won’t get charged even though that’s what I did. I went to billing info and deleted trial. Probably 10 minutes after purchasing it. Thank you.

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  katiegrant82 · Member · Dec 4, 2014 at 11:54 am

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  Has anyone verified for me?