Canceling upgrade that never expires

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  cedbrownsaid · Member · Jul 13, 2018 at 3:53 am

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  There are no instructions available for canceling an upgrade, a one time purchase of Pena, that doesn’t expire. Without the cancellation, I can’t delete the site altogether, which is my ultimate goal. What steps do I need to take to accomplish both these tasks?

  The blog I need help with is: (visible only to logged in users)

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  yashitamittal · Member · Jul 13, 2018 at 6:34 am

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  Hi there,

  I have added the modlook tag so that the staff can help you in deleting the Pena theme.

  After that, you can delete your site.

  Delete a Website

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  justjennifer · Member · Jul 13, 2018 at 6:40 am

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  Just adding that since Premium themes are a one-time purchase, if you have another WordPress.com site to where you would like that theme transferred, let Staff know here.

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  fstat · Staff · Jul 13, 2018 at 8:02 am

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  Hi there,

  As @justjennifer suggested if you have another site you want to transfer the theme. Please let us know. We can either remove or transfer the theme and then you’ll be able to delete the site.

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  cedbrownsaid · Member · Jul 16, 2018 at 12:10 am

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  Thanks @yashitamittal11, @justjennifer, and @fstat. I don’t want to transfer the theme. If staff could remove it from Archiebrownfund.wordpress.com, I’d appreciate it (that’s the site I’m trying to delete). Thanks again.

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  fstat · Staff · Jul 16, 2018 at 7:55 am

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  I have successfully removed that theme from your site and you can now follow these instructions to delete it:

  Delete a Website