canceling upgraded premiums
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I am trying to delete a site I never use, but it is saying that I have to cancel my upgraded premium layout. The thing is that I only bought it once about three years ago, so it never expires. So what do I do in order to delete my site all together? WordPress is not letting me because of the layout. Thank you!
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your own premium themes you purchased indefinitely. Staff have to either (1) remove a premium theme from your site which means you will not be able to use it in the future, or (2) transfer it to another site of yours registered under the same username account that you post the URL for here.
Please see what Staff said at https://en.forums.wordpress.com/topic/can%e2%80%99t-delete-website-premium-theme-still-on-but-can%e2%80%99t-remove-it?replies=3#post-3036813 and indicate what you wish to do.
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hello,
Can you permanently delete my website? I don’t want to keep the layout either. It is: viankavilla.wordpress.com
Let me know if this is possible, thanks!
Vianka V.
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Read what I posted above please. We cannot delete the site for you. After you have Staff either remove the premium theme or transfer it to another site registered under the same username account you will be able to delete the site.
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Okay I apologize but I’m a bit confused – I did read what you told me initially but I thought this was the thread I was supposed to reply to for staff? Since you added the word “modlook.” Please let me know where I need to reply. Thanks.
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Do you want to give the premium theme up completely?
Or do you want to use it on another site that you registered under the same username account?
Staff need to know which of the two you want to do. -
I want to delete the theme and website completely. The website is: https://viankavilla.wordpress.com/
Initially it said that I wanted to delete https://valleyartists.wordpress.com, but that is false.
I only want to delete https://viankavilla.wordpress.com/. This site has the premium layout that I want to delete as well. Let me know, thanks.
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@viankavilla I’ve removed your theme for you, so you can delete the site here:
https://wordpress.com/settingsJust remember deleting the name does not “free it up” for future usage. It will become permanently deactivated. If you may want to reuse the name, do not delete it.
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I’ll note as well that if you make the site private, block emails, and log out, it’s as effective as deleted except you can get it back when you want to. So we do recommend that option. Best wishes either way!
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