Canceling upgrade/domain

  • Unknown's avatar

    Hello,
    I wish to cancel my Premium package (including the domain) with WordPress for the site http://www.sarahbesty.com as I have established another site for professional purposes.
    I followed the instructions and the box that appeared said that the link would only be available for 12 hours and I still haven’t received the email to make this cancellation.
    Thanks in advance,

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I can definitely take care of that for you.

    So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Just wanted to give you a heads up!

    Let me know if you want to proceed with the cancellation.

    Thanks!

  • Unknown's avatar

    Hiya,
    Yes I would like to proceed and cancel the premium package with domain for the site. I have made copies of the content I wish to keep.
    I would like to take the theme (Moka) however and use it for my new site, when sarahbesty.com has been closed can I easily move this over?
    Thanks for your help,

  • Hi there,

    I have deleted sarahbesty.com and removed the premium upgrade associated with sarahbestdotorg.wordpress.com ,

    Please let me know if you have any questions.

    Thanks!

  • Unknown's avatar
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