cancell plan

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  sarahpritchard95 · Member · Apr 4, 2017 at 1:37 pm

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  Hi I need to cancel my plan and I would like a refund as I do not wish to use wordpress anymore

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 4, 2017 at 5:16 pm

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  Hi @sarahpritchard95,
  You can cancel your plan through the Manage Purchases section.

  Click the blue button to cancel and then follow the prompts. Finally make sure to check your email for a link to confirm your cancellation

  Read more about cancelling your plans here:
  https://en.support.wordpress.com/faq-renewing-and-canceling/#cancel-plan

  PLEASE NOTE:
  1. Domain registrations can be canceled within 48 hours of registration.
  2. Plans and other purchases can be canceled within 30 days of purchasing.

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  Read more about Refunds here:
  https://en.support.wordpress.com/refunds/

  Hope this helps :)

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  gemmacevans · Member · Apr 5, 2017 at 10:06 am

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  Hi there,

  I can see the plan has already been cancelled. I’ve issued a refund for the remaining amount — you’ve now been fully refunded.

  Refunds usually take about a week to process and show up on your statement — although this can take a little longer for international refunds (outside the US). You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you have any questions.