Cancell Subscription
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How can i cancell my domain subscription and refund pre-auth to my bank account?
Site: http://family-takaful.com/.
WP.com: Yes
Correct account: Unknown -
Hello! How are you doing?
To cancel a plan or domain purchase:
1- On your Purchases screen (https://wordpress.com/me/purchases), click on the purchase you wish to remove.
2- Select Cancel Subscription.
3- The next screen explains that canceling will keep your subscription active until the expiry date, but it will not automatically renew after that. Click Cancel Subscription again.
4- Fill out the brief survey and click Next Step.
5- You’ll have the option to chat with us in case there’s anything we can help you with before you remove your plan. Click Next Step.
6- On the final screen, click Cancel Now.
You can find more information about it in here:
https://wordpress.com/support/domains/#cancel-a-domain-nameDomain name registrations and renewals are refundable if the domain is canceled within 96 hours (4 days) from when the domain was registered or renewed.
Hope this helps!
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Hi there,
I do not see any upgrades under your @gantiangaji WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? I can confirm that family-takaful.com is registered at WordPress.com but is under a different account and not your gantiangaji login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
Once you have regained access to that account, you will be able to proceed with steps @crolzinha has correctly outlined, thanks!
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Hi All,
This has been resolved via an internal support ticket.
Therefore going to close this thread.
- The topic ‘Cancell Subscription’ is closed to new replies.
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