cancellation

  • Unknown's avatar

    I am attempting to cancel my free trial and do not want to be charged. I have been unable to cancel via the site. Please cancel this for me and DO NOT charge my card. My email is (email visible only to moderators and staff)
    My wordpress is http://www.tracingdaylight.wordpress.com

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    I removed the Premium upgrade trial from your account and you will not be charged.

    However, you did register a domain (tracingdaylight.com). While domain registration is a feature of the Premium upgrade, since you’ve decided against the full upgrade, I am wondering if you still want the custom domain.

    If you do, I can send you a manual billing request for $18, so you can keep it in good standing.

    If you don’t want the domain, please read below and then get back to me:

    If you want to keep using your tracingdaylight.com domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can continue using the domain by connecting it to a site hosted with another provider:

    http://en.support.wordpress.com/domains/move-domain/

    However, if you don’t want this domain at all, I can cancel and remove it from your account for you.

    Before I do, you should know that when we cancel a domain, it can take up to several weeks to be released by our registrar.

    **We can’t guarantee that you will ever be able to purchase tracingdaylight.com again once canceled, so please keep this in mind.**

    Alternatively, you can keep it until it expires, and simply not renew it after that point. You’ll be given the option to renew or cancel the domain upon expiration.

    Looking forward to hearing from you. Thanks very much.

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