Cancellation

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  profdocpsych · Member · Oct 9, 2016 at 12:56 pm

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  Please be advised that I have cancelled my account and do not wish to renew any subscription at all. Please can you ensure that no money is deducted from my account. I have received no notification that the cancellation has been received but have received another renewal notice. Again can I reiterate that I do not wish to renew and no money is to be taken from my account

  The blog I need help with is: (visible only to logged in users)

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  csmoran9 · Member · Oct 9, 2016 at 1:44 pm

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  Here is the WP FAQ page on the subject matter

  https://en.support.wordpress.com/faq-renewing-and-canceling/#auto-renew-on

  I have pulled some of the sections that apply to you if you are indeed still wondering if your account has been taken care of.

  How can I cancel my domain name?
  To cancel a domain you registered with WordPress.com, please log into your account and go to the Manage Purchases section of your Personal Settings. Click on the domain and then the button to Cancel.
  If it’s been more than 2 days since the purchase date, you will not receive a refund but the domain can still be canceled by contacting support.

  How can I cancel my plan?
  You can cancel your plan via Purchases. Click the button to Cancel below the plan details. Follow the prompts to cancel your plan, and be sure to check your email for a link to confirm your cancellation.

  Where can I see if my plan or domain name has been canceled?
  You can check your plan or domain’s status in the Manage Purchases section of your Personal Settings.

  How can I turn off automatic renewal for my domain name or plan?
  You can turn off automatic renewal for your domain name or plan by choosing the option to cancel on the Purchase page. If your domain name or plan is outside of our refund window then it will stay active until its expiration date and you will not be automatically charged for its renewal.

  What happens if I don’t renew my plan?
  If you choose to let your plan expire, your site will be switched to our Basic (free) plan. You will no longer have access to the features included in your plan, but your site’s content will still be available.

  What happens if I don’t renew my domain name?
  If you choose not to renew your domain name, we recommend that you cancel it completely. To cancel your domain name, please contact support.

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  kokkieh · Staff · Oct 10, 2016 at 11:19 am

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  Hi there @profdocpsych,

  I can confirm that your upgrades have all been cancelled and you won’t be charged for any upgrades on this account again unless you buy a new one.

  @csmoran9

  With threads like these it’s better to tag them for staff so we can make sure the refund was correctly processed/upgrades correctly cancelled. Also, please rather don’t copy entire sections from the support docs into forum replies. Pointing to the link as you did is more than enough.

  Thanks for helping out.