cancellation
-
I was hoping the plans would be billed per month. If that is not an option and it is only yearly billing, what does ‘a 30 day refund’ mean? Does that mean if I cancel at some point in the contract the pro-rated prepaid balance would be refunded?
The blog I need help with is: (visible only to logged in users)
-
The below information can be found here
Refunds:
Purchases made on WordPress.com can be canceled and refunded during the refund period:* Domain registrations can be canceled within 48 hours (2 days) of registration.
* Plans and other purchases can be canceled within 30 days of purchasing.
-
I was hoping the plans would be billed per month.
There are no monthly payment plans. We are billed annually and must pay up front at the time of purchase. See https://wordpress.com/pricing/
Does that mean if I cancel at some point in the contract the pro-rated prepaid balance would be refunded?
No.
Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
-
@arlarson
Thanks for the help here. I had too many tabs open, failed to refresh and ended up overlapping your comment.
- The topic ‘cancellation’ is closed to new replies.
WordPress.com Forums 