Cancellation

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  jonasbryn · Member · Nov 8, 2016 at 8:53 am

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  Hi, i want to cancel my subscription/site. Can you please help me do that?

  The blog I need help with is: (visible only to logged in users)

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  mariahpierson · Member · Nov 8, 2016 at 4:33 pm

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  Hello,

  This support document will help explain how to delete your site, if you choose. There are other options as well.
  https://en.support.wordpress.com/delete-site/

  Please know that once you choose to delete your site, the address/url will become unavailable for you or anyone else to use in the near future, if at all.

  The user account itself cannot be deleted. It is set up that way to help prevent someone else from gaining access to your site and pretending to be you.

  If you want to get rid of your account details, follow this link and remove all personal information from your account.

  https://wordpress.com/me/account

  Change your email address to a throwaway address and change the password to something random that you won’t remember to prevent you from gaining access to it in the future. Or, you can just block all emails and keep the account dormant in case you may want to use it again in the future.

  To hide your Gravatar profile:

  http://en.gravatar.com/support/profile-privacy

  Hope that helps.

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  staff-doublebassd · Staff · Nov 8, 2016 at 9:16 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!