cancellation 30 day refund

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  eimeardaly223 · Member · Apr 5, 2023 at 1:58 pm

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  Hi, I purchased WordPress on the 7th of March and would like to cancel and receive a refund please.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 5, 2023 at 5:05 pm

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  Hi there,

  I would be happy to assist you in canceling your purchase. However, the purchased upgrade is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into canceling the subscription purchase.

  If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com, and it will help you find the correct account along with what you were charged for. You can also reach out to billing support there directly.

  Let me know if you have any questions.

  Thanks!