Cancellation

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  vicoalcaraz94 · Member · Oct 23, 2018 at 9:26 am

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  Hello, I want to cancel my subscription that was made today in my credit card and have a refund please. Thank you

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  magdarium · Member · Oct 23, 2018 at 10:57 am

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  Hi there!

  You can manage all your upgrades and purchases from the Manage Purchases section of your profile menu. Since you subscribed today, you’ll receive a full refund :)

  Check this guide for more information on how to do it: https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  I hope this helps!

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  fstat · Staff · Oct 23, 2018 at 2:04 pm

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  Hi there,

  I don’t see any upgrades ever purchased on the account you’re contacting us from. Do you have another account that made the purchase? If so, please log in to that account and contact us again to help you cancel and refund your purchase.