Cance;llation

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  gof635 · Member · Jan 30, 2019 at 11:15 pm

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  I was in the process of cancelling a plan. How do I reconnect to the contact who I was chating with?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jan 31, 2019 at 11:21 am

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  Hi gof635,

  I see one of our Happiness Engineers helped you cancel and refund the upgrades for rapsnotes.wordpress.com:

  https://wordpress.com/me/purchases

  Live chat support is a feature of paid plans, which is why you are now being directed through to these forums — they are where we provide support for sites without any paid upgrades.

  If there is something you need help with, just let me know and I’ll be happy to take a look.