Cancellation

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  sonyapolcanova · Member · Feb 27, 2019 at 2:20 am

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  I’ve accidentally cancelled my plan with domain name. Is it possible to review the cancellation and change it only for the plan? so I can use my domain somewhere else? and cancel plan

  The blog I need help with is: (visible only to logged in users)

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  stefanclin · Member · Feb 27, 2019 at 9:22 am

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  Hi

  I have tagged the thread for a Staff member to take a look and help you with your request.

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  gemmacevans · Member · Feb 27, 2019 at 4:29 pm

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  Hi sonyapolcanova,

  If you’d like to use sofiapolcanova.com somewhere else, it should be released back into the pool of available domains in around 5 days time. At which point, you can try registering it through another provider or your new host.

  If you need to use sofiapolcanova.com right away, I can send a payment request for the domain cost (as it has already been refunded) and try to restore it once that has been paid — we would need to act quickly to catch the domain before it is released though. With this option, the name servers could be pointed to your new host until the 60 day transfer lock has passed.

  Please let me know which option you prefer.

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  sonyapolcanova · Member · Mar 1, 2019 at 3:40 pm

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  Hi! I would like to wait until the domain is released back into the pool of available domains. Thanks a lot for getting back so quickly!