Cancellation

• 

  infofb4b484d12a · Member · Aug 19, 2020 at 6:43 pm

  • Copy link
  • Add topic to favorites

  I no longer use WordPress or its services and I received and email about an auto renewal and charge for $72. I would like to cancel this and prevent this charge from occurring, can you please help me?

• 

  correspondwithjohn · Member · Aug 19, 2020 at 7:18 pm

  • Copy link

  Hello,

  I have tagged staff to this thread. They will respond shortly. :)

  -John

• 

  staff-blorbo · Staff · Aug 19, 2020 at 9:56 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged