cancellation

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  tnbstrong · Member · Dec 15, 2020 at 11:24 pm

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  I cancelled the account right after I set it up on 12/13 – Do you see that the account was cancelled? I need to know when to expect the refund? / Receipt ID: 52132296 – what else do I need to do? — thanks Jennifer

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  staff-totoro · Staff · Dec 16, 2020 at 12:36 am

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  Hi there,

  I do not see any upgrades under your @tnbstrong WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.